Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the team behind escalantepark.com and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. Our editorial team, led by {{ author }}, reads every message that comes through and works to reply within two business days. Send your message to [email protected] and include a short summary of what your enquiry is about — it helps us route it to the right person faster.
We're based on information relevant to Australian players, so if your question relates to a specific offshore operator, licensing detail, or a payment method available in Australia, mentioning that upfront saves a round of back-and-forth.
What We Can Help With
- Casino reviews and rankings — Questions about how we assess operators like VegasNow, Wincrown, Casea or the other sites featured on escalantepark.com, including our editorial ratings and what sits behind them.
- Bonus terms and offers — If a welcome offer, free spins package or wagering requirement mentioned on the site is unclear, ask us and we'll clarify what we know from the operator's published terms.
- Corrections — Online casino terms, licensing details and bonus offers change often. If you notice something on the site that looks outdated, we want to know so we can check and update it.
- Content suggestions — If there's a topic around online pokies, payment methods, mobile play or new casino launches you'd like us to cover in more depth, tell us.
- Responsible gambling concerns — If you or someone close to you needs support around gambling, say so in your message and we'll point you towards appropriate Australian support services.
- Partnership enquiries — If you represent an operator or an affiliate and want to discuss a listing, introduce your organisation and what you have in mind.
A Quick Note on What This Site Does
Top Australia Online Casinos reviews and compares online casinos accepting Australian players, including new online casinos, their pokies libraries, live dealer games, payment methods and bonus terms. Some of the casinos we feature may pay us a commission if a reader signs up through our site — this never decides how an operator is ranked, and it's separate from anything you raise with us through this contact page. If you're weighing up which of the operators listed here suits you, our comparisons of payment options, game ranges and wagering conditions are a good place to start before you reach out with a specific question.
It's worth remembering that the casinos reviewed on this site are licensed offshore rather than in Australia itself, so any enquiry about a deposit, withdrawal or account issue with a specific operator is best directed to that casino's own support team first — we can help explain how something generally works, but we don't hold your account details or have access to your transactions.
If you're specifically looking for options outside the standard self-exclusion scheme, our page on Best Non GamStop Casinos 2026 covers that in detail and might answer your question before you need to email us at all.
What Happens After You Send a Message
Every enquiry is read by a real person on our editorial team — we don't rely on automated replies to close out messages. Once we've looked into your question, we'll email you back directly, whether that means confirming a correction has been made, answering a query about how we evaluate operators, or letting you know we've passed a suggestion on for future coverage.
During busier periods, particularly around new casino launches or major bonus promotions, replies may take a little longer than our usual two business days. If you haven't heard back and your enquiry is time-sensitive, feel free to follow up.
Keeping Our Reviews Accurate
Online casino terms — bonus amounts, wagering requirements, expiry dates, payment methods and licensing details — change regularly, and offshore operators don't always announce updates clearly. Reader feedback is one of the ways we catch these changes. If something you've experienced with an operator listed on escalantepark.com doesn't match what we've written, whether that's a payment method no longer offered or a bonus term that's changed, let us know and we'll look into it.
Thanks for taking the time to read this far — we look forward to hearing what's on your mind.